Managing and Coaching Negativity in the Workplace

In conducting exit interviews, I am sure to use a spirit of open and honest feedback with the goal of continuous improvement. As I reflect back on some of the interviews I’ve done over the years, I recognize that negativity has been forefront in the ultimate departure of some former employees. Negativity doesn’t make a […]

Best Practices for Exiting a Great Culture

There are many reasons one chooses to change jobs. Making the decision to leave and considering the unknown of a new career path can be daunting. Changing jobs can also be exciting and give you a fresh outlook on your career. Before you start an exciting new role, you have to end your relationship with […]

Communication in Open-Book Management

Businesses exist to produce profits. More importantly, businesses exist to generate cash flow. Without cash flow, businesses fail. When businesses fail, people lose their jobs and the company obviously has no ability to create new jobs. I’m not sure why more leaders don’t communicate and teach the importance of cash flow.

What is Culture?

What is Culture to Your Organization? At PFSbrands we conduct NPS surveys anonymously with our employee owners. We do this NPS survey twice per year and we ask our employee owners two very simple questions: “On a scale from 0 to 10 how likely are you to recommend PFSbrands as a place to work?” and […]

PFSbrands Core Values – Value Your Customers and First Impressions

Value Your Customers and First Impressions Today as we continue our discussion of the PFSbrands Core Values, I will cover a Core Value that can lead to a happy life, whatever that might look like to you. I’m a strong proponent of the fact that everyone should find the right structure and balance when it […]

Culture, Open-Book Management, ESOP, and Discovery Days

Spreading a Positive Culture About 6 months ago we invited one of our chain customers, Good2Go, into our corporate office for what we called Discovery Days.  By the way, thanks David Adams for taking the time and effort to come all the way to Missouri from Idaho. This was an effort to bring a well-respected customer […]