If employees are the heart of a business, customers are the lifeblood. And as a business owner, it’s your responsibility not only to constantly grow your customer base, but to get to know them…really get to know them. Why? Because content customers are actively promoting your business. They are your best advertisements, something no amount […]
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Spring Cleaning: Strategies for Auditing Your Company Culture
Every company has a culture. What matters most, however, is how that company culture is being maintained: by default…or by design? The best leaders in the most successful companies know that taking ownership of the company culture is critical to competing in the game of business. In fact, creating a company culture is so critical […]
Four Ways to Ensure Your Employees Fall in Love with Their Job
Every smart business owner knows that the people working alongside you – those folks who are grinding it out day after day, year after year to fulfill your vision – are your company’s lifeblood. In fact, the employees at PFSbrands are so important to us that we wrote them into the first part of our […]
Three New Year’s Resolutions Your Company Needs to Make
It’s that time of year again. The New Year. A fresh start. A chance to get rid of old habits and begin to instill new ones. We so often make New Year’s resolutions for ourselves: I want to lose 10 pounds, I’m going to finish that home improvement project, I’ll cut my caffeine intake in […]
Open Up and Lead
Leadership in an open book environment is unique. Normal functions of the leadership team become inevitably different. Financial reports and budgets become a series of teamwork initiatives. Staff meetings become opportunities for learning and dialogue. Your employees’ work becomes more exciting and not just a way to make a living. How do leaders continue to […]