Businesses exist to produce profits. More importantly, businesses exist to generate cash flow. Without cash flow, businesses fail. When businesses fail, people lose their jobs and the company obviously has no ability to create new jobs. I’m not sure why more leaders don’t communicate and teach the importance of cash flow.
What is Culture to Your Organization?
At PFSbrands we conduct NPS surveys anonymously with our employee owners. We do this NPS survey twice per year and we ask our employee owners two very simple questions: “On a scale from 0 to 10 how likely are you to recommend PFSbrands as a place to work?” and then “Why?”
One of our most common answers to the “why” question is: “I love the culture”. We get answers like: “The culture is great at PFSbrands” or “I have never worked for a company with a culture like this one.”
Value Your Customers and First Impressions
Today as we continue our discussion of the PFSbrands Core Values, I will cover a Core Value that can lead to a happy life, whatever that might look like to you. I’m a strong proponent of the fact that everyone should find the right structure and balance when it comes to God, family, work, and everything else. It makes a huge difference and you will see why.
Likewise, if you’ve read my recent post on entitlements, I’m sure you can see that we believe in Straight Talk at PFSbrands. What’s the point of beating around the bush when you can just tell it like it is, in a tactful, respectful manner? It simplifies business, your relationships and your life. But before we dive deeper, let’s review the entire set of PFSbrands Core Values:
Spreading a Positive Culture
About 6 months ago we invited one of our chain customers, Good2Go, into our corporate office for what we called Discovery Days. By the way, thanks David Adams for taking the time and effort to come all the way to Missouri from Idaho.
This was an effort to bring a well-respected customer into our corporate office and distribution center so we could show them all of the resources they have at their disposal. Not only that, we wanted to share our culture with them and spend just a little bit of time talking about open-book management.